Testimonials

Client Testimonials

"We feel beyond fortunate to have had Fay in our corner as we navigated the recent sale of our condo, as well as the subsequent purchase of our dream home. From day one, Fay went above and beyond the call of duty to make sure we were comfortable and knowledgeable about the real estate process. She took time to understand the hopes and dreams we had for our family and made sure our vision was at the center of all discussions. She worked tirelessly to find the right buyers for our sale, solving many logistical messes that surprised us along the way. Fay also presented us with several superb home choices, ultimately finding us the dream-come-true house we are beyond thrilled to call our home. Fay is incredibly hardworking and endlessly knowledgeable as a realtor, while also bringing humor and warmth into every room she enters. She is a problem solver, and a go getter, and represented our family in the best possible way. Fay helped make our real estate dreams our reality, and for that reason we will forever be grateful to her."

Yas and Kevin

"I like to highly recommend Fay Torson who assisted in the sale of my home in Tiburon in the Spring of 2007. Fay was in one word –INCREDIBLE-. She worked tirelessly in the pre-sale and sales process. Fay handled every detail of the sale including interviewing home stagers, assisting in the staging process and aggressively marketing the property. Fay was available 100% of the time to assist in every step in the process to get the home ready for sale. She communicated often and concisely on the status of the sale. We were fortunate to have 2 offers the first day on the market. Fay continued to show the home until the final contract was signed, mitigating risk and timing issues. And most importantly – Fay is so much fun to work with – in a stressful situation; you know you have a partner. I have the highest regards for Fay – and I know you will too."

Deborah B.

"One crisp day in August 2006, when my wife Diane and I were toying with the idea of moving to a better house, vaguely unhappy with another agent we had talked with, we stopped at Frank Howard Allen’s office in Strawberry. We told a tastefully dressed employee that we were looking to buy a beautiful house. The first words out of her mouth were an optimistic and confident, ‘Then, I can help you” – a salve to our anxious hearts. Fay’s words proved more prophetic than perhaps she herself could have known.

A little more than one month later, we had moved into an exquisite home near top of Ring Mountain on Taylor Road, and were well on our way to selling our two condominiums at Quarry Meadows. Our decision to buy came quickly largely because as Fay took us to numerous houses, she developed a sense of what we were looking for, and her knowledge of available Marin properties led her to that unique house we wanted. Even then, after we had settled on a house, Fay continued to take us to other properties just to be sure. The fact that some were less expensive that the one we have chosen proved to me that Fay’s standard is client satisfaction, not her own compensation.

During this time and in the four months since, in the face of a collapsing housing market, Fay has worked tirelessly on our behalf to sell our condos, holding numerous open houses and broker’s opens, pursuing the slightest leads, reinventing the staging of the units, and being continuously available to talk 24/7. She is a perfectionist and her attention to detail and paperwork has been thorough. She has also taken good advantage of the backup that her firm makes available. We never doubted that with her help, the difficult transition would work out. As we write this, one condo has been sold and the other is under contract. But best of all, Fay is just great to work with, and we like to think that through this process we have become friends."

Mark and Diane R.

"We have just bought a beautiful new home in Mill Valley thanks to Fay Torson. We were impressed with her efforts. Fay truly went above and beyond the call of duty to find the perfect home for us and to ensure that we were fully informed about the house we were about to purchase. We never, at any stage, felt like we were being ‘sold to’ and Fay never once lost patience even when it felt like we wouldn’t find the right place. Fay’s trustworthiness was particularly important to us because we have just moved here from the UK and the whole house-buying process was completely alien to us. Fay truly is a credit to any client, and we would definitely be happy to recommend her in the future, it’s good to know that when we eventually sell our home, we already have our realtor lined up."

Rosanne W.

“Don’t be misled by Fay’s glamorous style! She gives 110% for her clients, painting and watering plants while wearing stilettos. Her warmth and enthusiasm to make things work for everyone allow her to connect with people from successful investors to a young person trying to buy their first home. I appreciated her sense of design as she staged my small, 2-bedroom condo and her ability to put people at ease as she showed my home while maintaining a very professional attitude. Fay was very knowledgeable but also approachable as I had many questions when selling a house for the first time.”

Michelle F.

"I am writing to give Fay Torson my highest recommendation. Fay is diligent, responsive, and she has been available 100% for us. Fay is very professional and personable. She surely takes pride in doing a good job. Specially, in my particular case as a buyer of home, there were rough matters at the end, but she has been very patient and guided us through step by step. We would not have bought our house without her hard work. It would be hard to find someone doing a better job than Fay. I highly recommend Fay to all my friends and family for their real estate needs. She sure is a credit to your company."

Laura C.